In the app
- Open Kwayes and sign in.
- Tap Profile in the bottom bar.
- Scroll to Account and tap Delete account.
- Tap Delete to confirm.
Your account is deleted immediately and you are signed out.
Without the app
Email support@kwayes.com from the address you use to sign in, with the subject “Delete my account”. We confirm your request by email and delete the account within 7 days.
What is deleted
- Your profile: username, display name, photo and bio.
- Your sign-in details.
- All your listings, including their videos.
- The cars you saved, the sellers you follow and the users you blocked.
- Your conversations and messages. They disappear for the other person too.
- The reports you made, and your devices’ notification tokens.
Deletion can’t be undone. If you want to use Kwayes again later, you will need a new account.
What may be kept
- Copies in encrypted backups and our providers’ security logs, which are overwritten within 30 days.
- Information we must keep by law, for example when we have received a valid request from an authority, kept only for as long as required.
Only want to remove some data, such as a single listing or video? You can take down a listing in the app, or email us and we will delete just that. More in our privacy policy.